Hey guys, just an update about the issues I've been having with scheduling posts. Fun fact, when I downloaded the Wattpad Beta app, all scheduled posts show as published with all pics intact, but those chapters still show as drafts on the regular Wattpad app (for me, anyway). Anyway, went through a lot of troubleshooting, and Support has been responsive and helpful throughout, but it's still not fixed. I'm just going to copy and paste their latest reply here:
"As we've run through all troubleshooting and testing, I've made a report with all the information you provided and will be keeping an eye out in case anyone else experiences this. Unfortunately, I can't give you a concrete timeline of when this will be fixed, as it's dependent on many factors, including how many users are experiencing this and if it's reproducible on our side. If you know of any other users experiencing this issue please encourage them to submit a Support request. The more data we can collect, the faster we'll be able to escalate this issue and get it fixed."
So, if anybody else is having a similar issue, please file a support ticket. And, just as a recap, here's what I'm experiencing: I add chapters to a story via the website and schedule them to post later, and they post correctly on the website (and Wattpad Beta app), but they still show as drafts on the regular Wattpad app. When I manually publish them on the app, they lose all the pics, and then I have to go in and manually add those back in. I've also had you guys tell me not all chapters are available on the app, which means it's not just my app acting funky.
I know there's been a lot of negativity and trust issues between the community and Wattpad lately, but whatever may be going on at the top of the company, most of Wattpad's employees don't make the big decisions. They're just doing their jobs to the best of their ability and trying to work with us. I think it's only fair that we do the same.
Back to writing. :)